Join the SpringHill Suites by Marriott as a Front Desk Associate and deliver exceptional service to guests in South Bend, IN. Your role will involve managing check-ins, assisting inquiries, and ensuring memorable stays.
As a Front Desk Associate, you will be responsible for being the initial contact for guests at the hotel. Duties include performing check-ins, processing payments, and promoting hotel amenities. You will maintain a professional appearance and assist guests with a variety of needs.
Key Responsibilities:
• Check-in and check-out guests efficiently
• Process reservations and payments accurately
• Provide directions and local information to guests
• Upsell hotel amenities and services effectively
• Ensure lobby and front desk are well maintained
Requirements:
• High school diploma or equivalent
• Proven customer service experience in hospitality
• Comfort with technology and cash handling
• Availability for versatile shifts including nights and weekends
• Professional demeanor and positive attitude
Utilize your customer service skills to enhance guest experiences at SpringHill Suites by Marriott in South Bend.
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📌 Customer-Focused Front Desk Associate (Springhill)
🏢 Jskhotels
📍 Springhill