Explore a rewarding role as a Bilingual Customer Service Representative at ABB in Saint-Jean-sur-Richelieu. This hybrid position focuses on fostering customer relationships and managing orders effectively.

In this role, you will serve as a vital link between ABB and its customers in the Electrification, Installation Products division. You will manage orders while addressing any delivery or after-sales concerns. Regular communications will ensure customers are informed, fostering strong relationships. Your efforts will contribute to meeting departmental objectives and enhancing the overall customer experience.

Key Responsibilities: • Manage order editing, follow-ups,



and resolutions • Handle shipping estimates and collaborate with logistics • Organize customer calls to address delivery challenges • Work closely with production to release orders timely • Ensure data integrity and process improvement

Requirements: • 2 to 3 years customer service experience • Proficient in both French and English • Able to work with diverse computer systems • Knowledge of SAP is advantageous • Maintain a skilled appearance and attitude

Leverage your bilingual skills to make a difference at ABB while supporting customer satisfaction and operational excellence. #J-18808-Ljbffr

📌 ABB Bilingual Customer Service Representative (Winnipeg)
🏢 BlackBerry
📍 Winnipeg