Become an integral part of the CPSBC as an Administrative Assistant specializing in complaints processing. Work hybrid while supporting various departments with critical administrative tasks. In this role, reporting to the clinical manager, you will oversee the management of current complaint submissions.

Collaborating with complaint navigators and the leadership team, you will ensure the accurate entry and follow-up of complaints in the CPSBC database. Your efforts will directly support the department's smooth operation and effective communication with external parties. Key Responsibilities:
Collate and summarize recent complaint matters from different sources
Manage correspondence and request additional information as needed
Schedule and coordinate meetings while distributing materials




Triage incoming correspondence for escalation
Draft and proofread outgoing documents for accuracy Requirements:
Completed grade 12 supplemented by a two-year office administration diploma
Preferred background in healthcare or medical terminology
Proficient in Microsoft Outlook, Excel, and Adobe Reader
Solid attention to detail with excellent editing skills
Exceptional communication abilities in a multidisciplinary environment Join CPSBC in a role where your attention to detail and organizational skills will be valued and utilized.

📌 Administrative Assistant Complaints Processing Vancouver
🏢 College of Physicians and Surgeons of BC
📍 Vancouver