RESPONSIBILITIES
Answer telephone calls and assist customers.
Handle orders, complaints, and other inquiries.
Perform data entry when orders are completed or changed.
Process sales data and progress reports.
Follow up on sales leads.
Direct sales leads to appropriate member of sales team.
Answer questions about product or warranties.
Respond to emails, phone calls, and other forms of correspondence.
Promote and sell products and services.
Explain promotional offers.
Maintain client database.
Coordinate travel arrangements.
Handle billing issues.
Ensure all client information is correct.
Any other tasks may assigned
Attend conventions

Requirements
Data Entry Skills,
Reporting Skills,
Administrative Writing Skills,
Understanding the Customer,
Customer Focus,
Informing Others,
Self-Development,
Attention to Detail,
Professionalism,
Microsoft Office Skills
Minimum college diploma

Job Types: Full time, Permanent

Pay: $18.00-$22.00 per hour

Advantages:
Dental care
In office parking
Vision care

Work Location: In person

📌 Customer Service Representative Markham (Canada)
🏢 A Medical Device
📍 Canada