Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will help create a seamless experience for patients and providers alike. In this vital role, you will serve as the first point of contact in our medical office, managing front desk operations, coordinating patient flow, and ensuring that administrative processes run smoothly. Your proactive approach will contribute to delivering exceptional patient care and maintaining an effective office setting. This paid position offers an exciting chance to develop your skills in a fast-paced, supportive setting.

Responsibilities
Greet patients warmly and professionally, ensuring a positive first impression of the practice
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly
Maintain accurate electronic medical records using Epic and other electronic health record (EHR) systems
Verify patient insurance information and assist with billing procedures using Dentrix or similar dental management software
Prepare exam rooms, assist with patient check-in/check-out processes, and support clinical staff as needed
Handle administrative tasks such as data entry, filing,



and managing correspondence to keep the office organized
Coordinate appointment scheduling and rescheduling to optimize provider availability and patient access

Experience
Prior experience working in a medical or dental office setting is highly preferred
Familiarity with Epic electronic medical records system or similar EHR platforms is advantageous
Proven experience as a dental receptionist or in medical office administration demonstrates strong organizational skills
Knowledge of medical terminology enhances communication accuracy within the team
Experience managing multi-line phone systems and front desk operations is essential for success in this role
Previous office experience that includes handling administrative duties and supporting clinical staff will be highly valued

This position invites motivated professionals eager to contribute to a compassionate healthcare environment. If you thrive in busy settings, enjoy helping others, and possess the skills listed above, we look forward to welcoming you to our team!

Pay: From $17.60 per hour

Work Location: In person

📌 Medical Office Assistant Scarborough
🏢 MK Health Group
📍 Scarborough