Transform your career as a Salesforce Support Delivery Lead in Toronto, ON, focusing on Production Support and incident management. Hands-on Copado experience is a necessity.
We are seeking a seasoned Salesforce Technical Lead with upwards of 10 years in support roles. This full time position involves managing L2/L3 incidents, driving problem management, and ensuring the integrity and governance of the Salesforce workplace. You will also mentor junior staff and coordinate various teams effectively.
Key Responsibilities: - Oversee incident management for critical issues - Implement permanent fixes through root cause analysis - Support production deployments and validation processes - Troubleshoot complex Salesforce integrations - Maintain Salesforce best practices for monitoring
Requirements: - 10+ years of experience in Salesforce technical support - Comprehensive knowledge of Apex and Flows - Skills in REST/SOAP integrations - Proficiency in change and release management - Robust leadership abilities for team management
Lead our support initiatives and drive excellence in Salesforce operations.#J-18808-Ljbffr

📌 Salesforce Support Delivery Lead In Toronto Winnipeg
🏢 K&K Global Talent Solutions
📍 Winnipeg