At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting‑edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.
The Role
The Patient Recruitment Specialist responsible for all recruitment related activities for assigned clinical trials. This includes but is not limited to outstanding customer service skills, an in‑depth knowledge of protocol specific inclusion/exclusion criteria, participation in the development of recruitment strategies and plans, and the tracking of recruitment results. The Patient Recruitment Specialist will mainly be responsible for phone screening potential study participants, entering information into the clinical database, and scheduling potential participants for on‑site visits. In addition, the Patient Recruitment Specialist is required to have an in‑depth knowledge of good clinical practices and privacy regulations as set forth by federal and provincial regulations.
Responsibilities
Maintain a thorough understanding of assigned study inclusion/exclusion criteria.
Make outgoing calls and answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria and utilize these criteria to effectively assess potential participants.
Follow recruitment follow up processes thoroughly.
Review patient database to identify potential study patients and initiate contact.
Ensure accurate collection and entry of patient information into our database.
Ensure courteous and productive service is provided to all potential participants.
Use effective communication and report daily to the study team.
Develop and maintain relationships with Family Doctor’s and specialists in the community.
Use the electronic database to book study visits.
Attend and report at weekly team meetings.
Plan, organize, and attend community outreach events.
Send recruitment update emails to email database.
Send faxes to Family Doctor’s regarding ongoing studies.
Contact patients from physician referrals within 24 hours of referral receipt
Qualifications
Comfortable using medical terminology.
Excellent attention to detail.
Verbal and written communication skills.
Problem-solving skills.
Strong ability to work independently.
Ability to multi-task.
Proficiency in MS Word, MS Excel, and MS Outlook.
Job Status:
Full Time / 40 hours per week
Employee benefits:
Eligible after 3-month probation period.
Work Schedule : Monday to Friday 8:00am – 4:30pm (Onsite)
Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver’s license information, etc) via email or messenger tools, or for a financial deposit of any kind.
Headlands Research is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Need Assistance? Headlands Research is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact
[email protected] for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Voluntary Self-Identification For government reporting purposes,
we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in Headlands Research’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-000
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📌 Patient Recruitment Specialist (Winnipeg)
🏢 Headlands Research
📍 Winnipeg