Be at the forefront of digital transformation as the Director of Digital Platforms Strategy and Adoption at iA Financial Group. Enhance digital customer experiences and drive platform adoption strategies with a focus on results.This pivotal role focuses on developing and executing strategies for customer-facing digital platforms. You will leverage your expertise in digital management to align platform initiatives with client satisfaction and business performance. Your leadership will guide team efforts to continually improve digital customer journeys,



ensuring that they meet evolving consumer needs.Key Responsibilities:Define and evolve digital strategy to match business prioritiesSet and monitor performance metrics for digital initiativesUtilize customer feedback and data trends for strategic insightsMap out customer journeys for enhanced engagement and loyaltyManage team dynamics to foster innovation and resultsRequirements:Bachelor's degree relevant to the fieldOver seven years of experience in digital strategyProven track record in platform management and leadershipFamiliarity with UX principles and digital product developmentBilingual proficiency in English and French for effective collaborationDrive innovation and customer satisfaction through effective digital strategies at iA Financial Group.#J-18808-Ljbffr

📌 Director Of Digital Experience And Strategy (Quebec City)
🏢 iA Financial Group
📍 Quebec City