Become a Bilingual Customer Support Specialist with Sage, delivering top-notch service in French and English. This hybrid position focuses on resolving technical issues and improving customer relations.

As a Bilingual Customer Support Specialist, you'll excel at understanding customer needs while providing transparent solutions. Your technical expertise will help identify issues quickly and ensure high-quality service across various communication channels. Collaborate with your team to enhance Sage's overall customer experience and build long-term relationships.

Key Responsibilities:
• Identify and troubleshoot software-related customer issues
• Provide comprehensive technical support for Sage products




• Drive first-call resolution and maintain high satisfaction rates
• Stay current with Sage product updates and training
• Document customer interactions for productive follow-up

Requirements:
• Bilingual proficiency in French and English
• Experience in customer support or technical roles
• Solid problem-solving and analytical abilities
• Willingness to work in a hybrid setting
• Familiarity with Sage's services and client needs

Deliver exceptional customer support and deepen relationships at Sage with your bilingual skills.
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📌 Hybrid Bilingual Customer Support Specialist At Sage British Columbia
🏢 Sage
📍 British Columbia