Support travelers with Red Arrow as a part time Customer Service Representative in Calgary. With adaptable shifts including evenings and weekends, ensure every customer's journey is stress-free and welcoming. Located in the heart of Calgary, you will engage with customers in person, over the phone, and online. This role requires exceptional communication skills to assist with bookings, inquiries, and provide a positive customer service experience. Proficiency in problem-solving and a strong attention to detail will enhance service delivery while creating meaningful travel experiences. Key Responsibilities:
Welcome customers warmly at the ticket office
Book, modify, and cancel reservations accurately




Process payments and manage cash-handling procedures
Assist customers with online bookings and inquiries
Conduct head counts and monitor boarding activities Requirements:
Prior customer service experience is preferred
Solid communication skills across various channels
Ability to work both independently and on a team
Comfortable using technology and booking systems
Successful completion of a criminal background check Bring your customer-first attitude to Red Arrow and make a difference in travelers' experiences. #J-18808-Ljbffr

📌 Part Time Customer Service Representative Calgary
🏢 Keolis Commuter Services
📍 Calgary