Elevate your career as a Desktop Support Specialist in Alberta, Canada. This full time role requires solid technical skills in troubleshooting, remote support, and active directory management.
In this position, you will diagnose and resolve hardware, software, and network issues, providing essential support for desktops and laptops. Familiarity with applications like Lotus Notes and remote desktop connectivity tools is crucial. This role involves a typical workweek of 8 hours a day across 5 days, flexibility for early starts and on-call support is essential.
Key Responsibilities:
• Provide troubleshooting for desktop and laptop issues
• Support remote connectivity tools such as RDP and LANDesk




• Manage software installations and application issues
• Assist with VPN and remote user support
• Maintain and support printers and mobile devices
Requirements:
• 1-3 years of desktop support experience required
• Knowledge of Windows OS and Microsoft Office Suite
• Experience with ITSM ticketing tools
• A+ certification preferred
• Strong problem-solving skills in IT environments
Bring your technical expertise to support users in Alberta while growing your skillset in a dynamic environment.
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📌 Desktop Support Specialist in Alberta (Calgary)
🏢 Info-Ways
📍 Calgary