Become a part of DCM's team as a Technology Analyst, Level 1, in Brampton, ON. You will provide critical support and training for clients on the DCM FLEX e-Commerce platform in a hybrid work setting.

This full-time contract role involves responding to client inquiries, troubleshooting issues, and maintaining user profiles on the DCM FLEX platform. Your expertise in customer support and technical troubleshooting will play a pivotal role in enhancing user experience. Join a company that values cutting-edge solutions and client satisfaction.

Key Responsibilities: • Offer Level 1 technical support to clients via phone and email • Resolve technical inquiries with professionalism • Maintain and configure user profiles and catalogues

Requirements: • Degree or diploma required • 1+ years of relevant support experience • Strong technical troubleshooting and customer service skills • Proficiency in Microsoft Office Suite

Bring your technical knowledge and customer service excellence to DCM as a Technology Analyst! #J-18808-Ljbffr

📌 DCM Technology Analyst Level 1 Remote (Winnipeg)
🏢 DCM
📍 Winnipeg