Shape the future of customer interactions with Decagon as an Agent Success Lead. Your focus on both relationship management and project guidance will drive client success with our AI solutions. In this pivotal role on Decagon's Agent Success team, you'll engage directly with enterprise clients to facilitate project deployment and ensure they harness the full potential of our technology. Ideal candidates will possess solid skills in client collaboration and project management, and will thrive in a high-growth setting. Your insights will also play a role in influencing product enhancements. Key Responsibilities:
Define operational frameworks for Agent Success
Develop long-term partnerships across customer organizations




Navigate clients through deployment and adoption phases
Continuously develop product knowledge and industry insights
Work with teams to align customer needs with technical improvements Requirements:
4+ years in a customer-centric technical role
Proven ability to manage high visibility projects
Excellent presentation skills for diverse audiences
Understanding of GTM sales processes
Familiarity with agent deployment in large settings Impact customer success and technology growth at Decagon by integrating your unique skills and experience. #J-18808-Ljbffr

📌 Agent Success Lead At Decagon Toronto
🏢 Decagon
📍 Toronto