Join BMO as Head of Technology Reliability and lead the transition to an AI-driven and automated operating model. Revolutionize Commercial Banking technology operations with creative solutions. In this senior role, you will steer the transformation towards reliability and resiliency in technology platforms. Managing L2 and L3 support teams, you will focus on implementing Site Reliability Engineering (SRE) alongside AIOps to drive operational excellence and automation. Your leadership will inspire teams to embrace an engineering-led approach. Key Responsibilities:
Oversee L2 and L3 tech support and SRE initiatives
Take charge of incident management and service recovery
Foster service stability and resiliency across technology




Introduce advanced observability frameworks
Enable intelligent automation for proactive operations Requirements:
Proficient in AWS/Azure and on-prem solutions
Experience in change and incident management processes
Robust observability knowledge, preferably with Dynatrace
Familiarity with AIOps and automation strategies
Exceptional leadership ability with a focus on performance Drive significant improvements in technology reliability and operational effectiveness with BMO. #J-18808-Ljbffr

📌 Head Of Technology Reliability At Bmo Toronto
🏢 BMO
📍 Toronto