Become the Senior Manager for Customer Programs at Pratt & Whitney Canada, enhancing entry-into-service protocols for next-generation engines in Longueuil. Utilize your project management strengths. As part of a dedicated team, this role focuses on ensuring customer satisfaction throughout the entry-into-service of recent aviation engines. You will bridge the gap between technical performance and customer experience, collaborating with various teams across the organization. A robust grasp of aerospace principles and project management is crucial for this position. Key Responsibilities:
Manage cross-disciplinary teams for engine EIS initiatives
Collaborate with engineering and marketing for seamless customer experiences




Conduct simulations to identify gaps in services
Integrate digital technologies to improve customer support
Report to senior leadership on program developments Requirements:
Bachelor’s degree with at least 8 years of relevant experience
Proven project management skills essential
Technical product knowledge in engines highly valued
Curiosity and solid empathy for customer needs
Excellent fluency in English required Use your expertise to lead customer program initiatives and enhance Pratt & Whitney Canada's service excellence. #J-18808-Ljbffr

📌 Senior Customer Programs Manager Role Longueuil
🏢 Pratt & Whitney
📍 Longueuil