Seize the opportunity as an LSO Connects Representative at the Law Society of Ontario for a 12-month contract. Deliver top-notch support while enhancing user interactions.

Your primary focus will be to provide effective first-level support for LSO Connects users. You'll be actively involved in troubleshooting, managing inquiries, and providing education on the platform. Collaborating closely with IT and business teams will enable you to streamline processes and resolve technical issues efficiently.

Key Responsibilities:



• Deliver support and guidance to LSO Connects users • Document and escalate complex issues to technical teams • Maintain a comprehensive knowledge base for user assistance • Conduct follow-ups to verify issue resolutions • Support onboarding and training for current team members

Requirements: • Two-year college program completion in a relevant field • Minimum of 2 years providing customer support • Proficiency in Microsoft Office Suite and Dynamics 365 • Excellent problem-solving and communication skills • Strong organizational skills with attention to detail

Enhance your support skills and contribute to user satisfaction as an LSO Connects Representative at the Law Society of Ontario. #J-18808-Ljbffr

📌 Technical Support for LSO Connects (Winnipeg)
🏢 Law Society of Ontario
📍 Winnipeg