Become a Business Operations Analyst with Peoples Group in Toronto. This role focuses on optimizing operational activities and enhancing client onboarding experiences within a hybrid work environment.
As a Business Operations Analyst, you will support Peoples Group's Wholesale Payments sector. With a minimum of three years in financial services operations, you will manage client inquiries and process transactions efficiently. Collaborate with stakeholders and apply your analytical skills to improve processes while ensuring exceptional service delivery.
Key Responsibilities:
• Execute operational transactions and client requests seamlessly
• Support onboarding, account maintenance, and transaction processing
• Troubleshoot, investigate, and resolve operational issues




• Respond to client inquiries to ensure a positive experience
• Prepare operational updates and reports for management
Requirements:
• Minimum 3 years in financial services operations
• Knowledge of Payments Canada payment rails
• Experience with API development and customer experience
• Robust analytical and problem-solving skills
• Excellent verbal and written communication abilities
Contribute to the innovation of Canada's payments landscape with your expertise in operations and client service at Peoples Group.
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📌 Business Operations Analyst in Toronto
🏢 Peoples Group
📍 Toronto