Cognizant is looking for a Hybrid Network Patching Expert to oversee critical firmware patching operations, ensuring no disruptions across a vast network during Canadian hours. Manage upgrades for diverse devices effectively.
As the onshore tower lead, you will interface with client NetOps/L2/L3 while coordinating essential maintenance windows and directing offshore SMEs. Your role demands robust Cisco proficiency and expertise in redundancy protocols to implement seamless upgrades and ensure network stability.
Key Responsibilities:
• Oversee IOS and NX-OS firmware patching across devices
• Develop redundancy-focused patching sequences and validation processes
• Communicate schedules with NOC and other network teams




• Maintain compliance and EOL tracking across the network
• Conduct post-upgrade validation and troubleshooting
Requirements:
• CCNP required; ITIL 4 Foundation essential
• Experience in handling Cisco NX-OS, Juniper devices
• Familiarity with BGP, OSPF, STP protocols
• Strong background with patch management tools and practices
• Ability to manage vendor relationship during escalations
Bring your patching expertise to ensure robust network performance at Cognizant.
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📌 Hybrid Network Patching Expert (Toronto)
🏢 Cognizant
📍 Toronto