Drive success for Veeam's clients as a Senior Customer Success Engineer. Utilize your solid technical skills and customer-oriented approach to fulfill strategic business outcomes. In this role at Veeam, the Data and AI Trust Company, you will serve as a primary technical advisor for major customer accounts. Your responsibilities will include managing customer relationships, facilitating data resilience strategies, and monitoring technology adoption to ensure success throughout the customer lifecycle. Key Responsibilities:
Lead technical customer relationships for strategic accounts
Create and manage customized Customer Success Plans
Guide customers through adoption and optimization phases
Monitor customer health and assess recovery readiness




Present strategic recommendations to technical and executive teams Requirements:
5+ years in customer-facing technical roles
Deep technical understanding of recovery and cybersecurity solutions
Ability to communicate complex ideas to senior stakeholders
Experience conducting health assessments and reviews
VMCE certification required or to be secured soon Harness your expertise to foster meaningful relationships and impactful solutions for Veeam's global customer base. #J-18808-Ljbffr

📌 Veeam Senior Technical Customer Success Engineer Montreal (Canada)
🏢 Veeam Software
📍 Canada