Elevate customer experiences as a Full time Call Center Agent with Transat, renowned as the best leisure airline. Enjoy a hybrid work model and competitive benefits while serving customers globally. Transat is seeking a dedicated Call Center Agent for a full-time, permanent role. In this position, you will assist customers and travel agents by answering their queries, guiding them through our website and ensuring outstanding service through empathy and professionalism. This role requires working in a hybrid setting, combining office presence and work from home tailored to your schedule. Key Responsibilities:
Answer incoming calls from customers and travel agents
Assist clients in navigating our websites
Provide exceptional, professional customer service
Collaborate with team members to enhance service quality
Attend training sessions as required Requirements:
Minimum one year of call center experience
Bilingual in French and English, spoken and written
Familiarity with computer tools and systems
Travel industry experience is a plus
Ability to work flexible daytime shifts Deliver remarkable customer service and enjoy the travel benefits while representing Transat. #J-18808-Ljbffr

📌 Full Time Call Center Agent At Transat Montreal
🏢 Transat Tours Canada
📍 Montreal