Join 1Password as a remote Technical Account Manager to ensure customer success through effective technical guidance. Drive the adoption of SaaS security solutions with a focus on strategic implementation.

In this Senior Technical Account Manager position, your role will be pivotal in guiding clients through their technical journey. Over four years of experience in a customer-facing technical position within SaaS or security is required for success. You will enhance customer adoption and work closely with cross-functional teams to provide exceptional service and solutions.

Key Responsibilities:



• Manage technical relationships during onboarding and renewals • Lead discussions on identity and access security • Create playbooks and knowledge-base resources • Collaborate with Customer Success Managers to mitigate risks • Troubleshoot technical challenges for clients

Requirements: • At least four years of experience in a technical role • Familiarity with security protocols like SSO and OAuth • Excellent communication and technical storytelling skills • Capability to mentor and support team enablement • Independent work ethic in a remote setting

Leverage your technical acumen and customer service skills to make a real impact at 1Password! #J-18808-Ljbffr

📌 Technical Account Manager – Remote Role (Winnipeg)
🏢 1Password
📍 Winnipeg