Join Sandman Hotel Group as a Guest Service Agent. Become the key point of contact for guests, providing exceptional service in a friendly, welcoming atmosphere.

This role emphasizes your customer service expertise and problem-solving abilities. You will manage front desk tasks including guest check-ins, responding to queries, and resolving issues while ensuring a positive impression of our brand. Your excellent communication skills will play a crucial role in creating memorable experiences for every visitor.

Key Responsibilities: • Create a welcoming atmosphere for guests upon arrival • Check guests in and out of the hotel smoothly • Respond to inquiries via phone, email, and in-person • Process reservations and manage billing transactions • Ensure front desk supplies are well-stocked and organized

Requirements: • Completion of hotel management or front desk apprenticeship • 1 year experience in customer service and hotel settings • Solid conflict resolution and negotiation skills • Ability to analyze and interpret client needs • Proficient in Opera/Opera Cloud system

Elevate guest experiences and showcase your service skills in the hospitality industry with Sandman Hotel Group. #J-18808-Ljbffr

📌 Guest Service Agent at Sandman Hotels (Winnipeg)
🏢 Sandman Hotel Group
📍 Winnipeg