Drive customer service excellence as a General Aviation Manager at Pratt & Whitney Canada in Longueuil. Focus on enhancing product performance and customer satisfaction within the aerospace sector. This management position entails overseeing a dedicated team while ensuring compliance with airworthiness standards and customer commitments. Your responsibilities include crafting long-term strategies and operational plans to optimize service delivery. You will need to engage with customers effectively, demonstrating exceptional leadership and a solid commitment to service excellence. Key Responsibilities:
Lead improvements in product performance and customer service
Manage cross-functional teams to resolve service issues




Execute comprehensive operational strategies across product lines
Present strategic updates to executive leadership
Formulate and manage customer service agreements Requirements:
Bachelor's degree with minimum 10 years of experience
Master’s degree with at least 7 years of experience
Experience in team leadership and project management
Proven customer relationship management skills
Fluency in French and English for effective communication Manage customer service excellence and lead your team at Pratt & Whitney Canada. #J-18808-Ljbffr

📌 General Aviation Service Manager Pratt & Whitney Longueuil (Canada)
🏢 Pratt & Whitney
📍 Canada