26 Aug
|
Miratech Group
|
Montreal
26 Aug
Miratech Group
Montreal
Join Miratech as a Senior UC Engineer and play a critical role in optimizing enterprise communication systems across the Americas. Focus on platforms like Cisco Webex and ensure effective service delivery. This position within Miratech's Global Unified Communications team places you at the forefront of technology management. You will troubleshoot and maintain essential platforms, oversee vendor relationships, and manage incident resolutions swiftly. Your initiatives will enhance operational efficiency and platform reliability, supporting critical business functions. Key Responsibilities:
Administer Cisco Webex Calling and Contact Center
Oversee compliance for Voice Recording requirements
Support Trading Turret systems for voice communication
Manage SIP Trunking connectivity issues
Lead incident management and escalation processes Requirements:
Minimum of 10 years in UC engineering/support
Solid experience with Cisco Webex Control Hub
Familiar with voice recording platforms
Proficient in network connectivity fundamentals
Skills in UC observability and logging tools Elevate your career by creating impactful communication solutions within Miratech's esteemed engineering culture. #J-18808-Ljbffr
📌 Miratech Senior Uc Engineer Role Montreal
🏢 Miratech Group
📍 Montreal