Job Title: IndigenousCultural Liaison (Casual)

Number of Positions: 2

Competition Number: C82

Location: Phoenix Center (Main Campus)

Position Status: Casual

Reports to: Sr. Manager & Director, MentalHealth and Substance Use

Compensation: (Grid 31) $30.20- $31.89

Job Summary

TheIndigenous Cultural Liaison at Phoenix Society offers Indigenous knowledge andperspectives and works closely with Indigenous service recipients to connectthem with culturally specific supports in the community, while advocating fortheir access and rights as needed. This support includes but is not limited to;coordinating and supporting cultural activities and programs, informing caseplans, and connecting service recipients to external organizations and agenciesthat provide additional assistance.

Service Recipient Services

- Acton issues that affect the Indigenous cultural safety in MHSU programs
- Actas a cultural advocate for Indigenous service recipients during their stay atMHSU programs
- Providesinformation to service recipients, families and communities regarding theprovision and access to culturally safe, trauma informed mental health andsubstance use care programs and services.
- Coordinatesservice recipients/family spiritual care requests and/or access to sacredspaces within and around the program to support Indigenous practices, beliefsand customs.
- Maintainaccurate client records (e.g., assessment data, client care plan, goal setting,case notes and discharge summaries, behaviour contracts, incident reports,etc.), reports, and statistics required by management
- Ensurethat all required documentation is complete and on time
- Demonstratingknowledge of Indigenous traditions by teaching crafts and traditional handwork.

Program Management

- Contributesto the development and implementation of cultural programming, teachings andevents, including presentations; information sessions; workshops; andactivities.
- Participatesin planning, development and implementation of culturally safe, trauma informedactivities at MHSU programs
- Maintaindatabase of cultural diversity activities, participation and referrals orconnections.
- Providemonthly and annual reports to the Senior Manager, Mental Health & SubstanceUse Programs as requested




- Participatesin the planning and development of quality improvement activities throughmethods such as providing input to the planning processes and participates inprogram wide quality improvement initiatives, as required
- Performsother related duties as assigned.

CommunityRelations

- Establishes effective working relationships withcommunity-based agencies and Indigenous groups to facilitate accessible andeffective culturally secure, trauma informed service recipient care.
- Worksin collaboration with other disciplines to develop and maintain a list ofrelevant Indigenous community-based agencies. Provides a link and liaison servicebetween service recipients and these agencies.
- Maintaincurrent knowledge of social, economic, recreational and educational resourcesin the community.

Qualifications

- Post-secondarydiploma (e.g., 2 to 3 years) in community social service, counselling, socialwork, psychology, etc.
- At least2 years of relevant experience working with Indigenous populations andcomprehensive understanding and experience delivering culturally safe, traumainformed care.
- Prioritywill be given to applicants of Indigenous Ancestry
- Demonstratedknowledge of cultural competency principles and practices
- Satisfactorycompletion of a criminal records check with vulnerable sector screening isrequired
- Satisfactorycompletion of a Tuberculosis Screening form is required
- Satisfactorycompletion of Employee Immunization Record form is required
- First Aidcertification with CPR is required
- Validdriver’s license is required

Skills & Knowledge

- Highlevel of integrity and dependability with a strong sense of urgency andresults-orientation
- Strongskills in Windows, Microsoft Word, Excel, and donor database systems
- Strongproblem solving, analytical, and creative skills with the ability to exercisesound judgement and make decisions based on accurate and timely analyses
- Stronginterpersonal skills and ability to communicate effectively in writing andverbally in English
- Demonstratedcommitment to the social sector with a passion for the organization’s missionis essential

Competencies

Approach to Work

- Demonstratesinitiative, flexibility, adaptability and resourcefulness




- Actively seeks andincorporates feedback to inform continuous self-improvement
- Sets goals, createsand implements action plans, monitors progress, and evaluates results
- Adeptly managescompeting tasks and uses time efficiently and effectively

Job Knowledge & Quality of Work

- High degree of relevant and current job knowledge and skill
- Consistently produces accurate, thorough, high-quality work in a timelymanner
- Builds and promotes a culture of health and safety in the workplace
- Implements and enforces best practices in health and safety within theworkplace

Judgement & Decision-Making

- Models independent thinking and creativity
- Demonstrates effective problem-solving skills
- Makes clear, consistent, transparent and timely decisions aftercontemplating various available courses of action
- Exercises sound judgment in the best interests of the organization

Communication & InterpersonalSkills

- Expresses themselves clearly and professionally both verbally and inwriting
- Displays high emotional intelligence; uses tact and diplomacy indealing with sensitive, complex and confidential situations
- Has a manner, style and presence that makes a positive impression
- Listens to and considers others’ views

Personal Leadership

- Models the organization’s core values of social justice, teamwork,social innovation, and strength-based practices
- Fosters enthusiasm, energy and commitment
- Takes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to work

Teamwork & Collaboration

- Effectively works with their colleagues to ensure organizationalsuccess
- Champions positive working relationships with staff and external partners
- Supports an environment of openness, and champions teamwork andcommunication across programs
- Leverages the expertise and experience of others for organizationalsuccess

Closing Details

Closing Date

Priority will be given to applicants of IndigenousAncestry.

Persons with disabilities who anticipate needingaccommodations for any part of the application and hiring process may contactour HR department. Any personal information provided will be maintained inconfidence.

While we thank all applicants for their interest inthis opportunity, only those selected for an interview will be contacted.

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📌 Indigenous Cultural Liaison (Casual) (Surrey)
🏢 Kaizen Lab
📍 Surrey