Join a dedicated service team as a Service Coordination Specialist, focused on ensuring excellent customer service and timely coordination of engineers. This role requires strong organizational and communication skills for success.
My client is seeking an organised administrator to enhance service efficiency. You will coordinate engineers, manage customer inquiries, and ensure service level agreements are met. This position requires prior experience in office administration, especially in scheduling roles, while maintaining a proactive attitude throughout.
Key Responsibilities:
• Provide professional support as a primary contact for customers
• Coordinate and schedule engineers to meet service needs
• Log and manage service calls accurately and efficiently




• Monitor engineer attendance and ensure adherence to SLAs
• Escalate service issues and produce daily progress reports
Requirements:
• Previous experience in a busy administrative role
• Solid scheduling abilities for engineering operations
• Excellent time management and organizational skills
• Proficient with Microsoft Office applications
• Flexibility in working hours and full UK driving licence
Bring organisational expertise and customer-focused skills to support an effective service team.
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📌 Service Coordination Specialist (Warwick)
🏢 Energy Jobline ZR
📍 Warwick