26 Aug
|
Enova International
|
Quinte West
26 Aug
Enova International
Quinte West
Join Enova as a Small Business Collections Team Manager, where you will lead operations and drive best practices in a hybrid setting. Focus on maximizing team effectiveness and achieving collection goals. In this role at Enova, you will be responsible for guiding the Small Business collections team through strategic planning and execution. Your leadership will influence productivity and operational improvements, while building relationships with business partners to enhance collaboration. Adaptability and a focus on problem-solving are key in this rapid-evolving landscape. Key Responsibilities:
Oversee collections operations, including Leads and representatives
Partner to develop and validate collections strategies
Set objectives and prioritize team goals
Recommend actionable improvements based on performance trends
Coach team members through one-on-one feedback sessions Requirements:
7+ years in leadership within Consumer/B2B Collections
Background in fintech or banks with customer focus
Expertise in relationship management
Ability to adapt and solve problems effectively
Knowledge of US collections regulations and AI integration Drive improvements in collections while ensuring positive business relationships at Enova. #J-18808-Ljbffr
📌 Small Business Collections Team Manager Quinte West
🏢 Enova International
📍 Quinte West