Join BMO as a Virtual Mortgage Specialist, where you will drive customer engagement during mortgage renewals and financing inquiries. Leverage your communication skills and industry knowledge in a hybrid work setting.

We're seeking a motivated candidate with at least 2-3 years of experience in personal lending and a positive understanding of market trends. Your role includes managing customer transactions and developing meaningful business relationships to drive sales.

Key Responsibilities: • Handle customer contacts for mortgage renewals and inquiries • Manage transactions and provide solutions effectively • Collaborate on marketing strategies relevant to customers • Follow through on requests ensuring accuracy • Escalate complex issues to management when necessary

Requirements: • Relevant experience in lending and home financing • Knowledge of call center operations and policies • Good organizational and collaboration skills • Ability to analyze customer needs and solutions • Proficiency in French and English for client interaction

Utilize your expertise and contribute to client retention and satisfaction at BMO. #J-18808-Ljbffr

📌 Virtual Mortgage Specialist Position (Winnipeg)
🏢 BMO
📍 Winnipeg