Join MatchBox Consulting Group as a Business Systems Analyst for a 4-month contract in Vancouver. Lead Salesforce transformations, gather requirements, and enhance guest services through effective analysis.

In this contracted role, you will spearhead various Guest Services projects, emphasizing Human-Centered Design principles. Your responsibilities include supporting the shift to Person Accounts in Salesforce and thoroughly documenting project workflows and requirements. Engaging stakeholders effectively is key, ensuring a successful project delivery aligned with guest experiences.

Key Responsibilities:



• Lead requirement gathering through workshops and interviews • Support Salesforce migration from Contact/Account to Person Accounts • Create detailed documentation for project workflows • Collaborate with cross-functional teams to optimize processes • Facilitate user acceptance testing and validation

Requirements: • 3+ years as a Business Systems Analyst • Experience with Agile methodologies and complex systems • Proficient in Jira, Confluence, and Miro • Robust communication skills across stakeholder levels • Hands-on Salesforce experience is a strong asset

Shape the future of guest services by leveraging your analytical skills and Salesforce knowledge at MatchBox. #J-18808-Ljbffr

📌 Business Systems Analyst for Salesforce Projects (Winnipeg)
🏢 MatchBox Consulting Group
📍 Winnipeg