OFFICE ADMINISTRATOR East Coast Hearing
JOB DETAILS $45,000 a year
Full-time
Monday to Friday
81 Peakview Way, Halifax, NS
BENEFITS Vision care
Dental care
Paid vacation
Extended health care
FULL JOB DESCRIPTION East Coast Hearing is seeking a friendly, organized, and customer-focused Clinic Administrator to join our team. This is a key role within our clinic, serving as the first point of contact for our patients while ensuring the day-to-day operations of the clinic run smoothly. The successful candidate will enjoy working with people, have excellent organizational and communication skills, and thrive in a fast-paced healthcare environment. This position requires someone who is compassionate, detail-oriented, eager to learn, and committed to providing an outstanding patient experience.
Full-Time Position: Monday to Friday
8:30 a.m. – 4:00 p.m.
We offer: Two weeks of paid vacation
Eligibility to join the company health and dental benefits plan after three months
A 90-day probationary period
A supportive and positive team workplace
Responsibilities include, but are not Limited to: Welcome patients and provide exceptional customer service
Update and maintain patient information in our patient management software
Answer and direct telephone calls professionally
Schedule appointments and manage audiologists' calendars
Assist patients with basic hearing aid cleaning and maintenance
Support walk-in patients with questions and hearing aid concerns
Order, receive, and maintain hearing aids, accessories, and clinic supplies




Assemble, prepare, and charge hearing aids
Process payments, issue receipts, and operate the point-of-sale system
Balance daily cash and prepare bank deposits
Maintain accurate patient records, including scanning documents and recording journal notes
Contact patients regarding appointments, follow-up care, recalls, and required paperwork
Prepare contracts, forms, and other administrative documents
Manage incoming and outgoing mail, courier shipments, and manufacturer returns
Perform other administrative duties as required to support clinic operations
Qualifications Experience in office administration
Outstanding customer service and interpersonal skills
A warm, professional, and positive attitude
Excellent organizational and multitasking abilities
Strong computer skills and the ability to learn new software
Well-developed telephone communication skills
A genuine desire to help people
The ability to work independently while contributing positively to a team
Experience in a medical, hearing healthcare, dental, or legal office is considered an asset but is not required.
Applicants must currently reside in Nova Scotia.
Only candidates selected for an interview will be contacted by phone or email.
We thank all applicants for their interest in joining the East Coast Hearing team.
Pay: $45,000.00 per year
BENEFITS Dental care
Extended health care
Vision care
EXPERIENCE Office management: 1 year (required)
WORK LOCATION In person

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📌 Office Administrator - East Coast Hearing (Nova Scotia)
🏢 Kibbi Technologies
📍 Nova Scotia