Lead the Vice President of Customer Experience Insights role at a family-owned business in Springwater, ON. This pivotal position shapes retail strategies and fosters community connections.

The Vice President will be responsible for driving profitability and customer satisfaction through creative retail operations and strategic marketing initiatives. A minimum of 7-10 years in leadership is required, along with a passion for horticulture and customer relations.

Key Responsibilities:
• Direct retail operations and set improvement strategies
• Execute wholesale sales initiatives to expand market segments
• Guide brand messaging and marketing communications
• Plan community events to enhance customer relationships




• Develop financial forecasts and operational budgets

Requirements:
• Bachelor’s degree in Business or relevant discipline
• At least 7-10 years in retail and sales leadership
• Experience in horticulture or garden centers strongly preferred
• Record of driving sales and enhancing customer engagement
• Leadership skills to inspire and mentor diverse teams

Influence customer experiences and business growth through strategic leadership in this vital role.
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📌 Vice President of Customer Experience Insights (Ontario)
🏢 Force Inspection Services
📍 Ontario