Enhance user experience and business processes as a User Experience Consultant on a contract basis in Ottawa. This hybrid/onsite role targets optimization within government workflows.

We seek a seasoned consultant to improve the user experience for inspectors by refining priority business processes. Your role includes analyzing workflow inefficiencies and recommending cutting-edge digital solutions. The engagement spans 3-6 months, focusing on achieving measurable improvements.

Key Responsibilities:
• Review and improve key business workflows systematically
• Conduct workflow assessments and process mapping
• Identify and advise on automation and modernization strategies
• Present findings and engage effectively with stakeholders




• Simplify digital workflows for better user engagement

Requirements:
• Strong expertise in user experience and business process analysis
• Experience with service design or human-centered design
• Ability to conduct thorough workflow assessments
• Must hold Reliability Security Clearance
• Experience with federal government processes is an asset

Utilize your UX and process optimization skills to drive improvements in this essential consulting engagement.
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📌 User Experience Consultant in Ottawa (Quebec City)
🏢 Nexasphere
📍 Quebec City