Enhance your IT skills with Rcs Construction Company as an IT Support Technician in Bedford, NS. Provide expert support across locations, troubleshooting issues and managing tickets effectively.

Rcs Construction Company is seeking an IT Service Desk Technician for its Bedford office. This full time position invites candidates with 1-2 years of technical support experience to tackle Tier 1 issues. You'll work with Microsoft 365, assist users with hardware and software problems, and ensure timely support through our service desk platform.

Key Responsibilities:
• Serve as first contact for IT support requests
• Troubleshoot Microsoft 365, hardware, and software issues
• Manage support tickets via the service desk system




• Provide remote support with Zendesk and Microsoft Teams
• Assist with onboarding and offboarding processes

Requirements:
• Post-secondary education in IT or related field
• 1-2 years in a help desk or technical support role
• Knowledge of Windows environments and common tech tools
• Strong problem-solving and organizational skills
• Excellent communication for varying technical levels

Leverage your IT skills and customer service expertise to make a tangible impact at Rcs Construction.
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📌 IT Support Technician in Bedford (Nova Scotia)
🏢 Kibbi Technologies
📍 Nova Scotia