Join The Brick as an Operations Supervisor and prioritize customer satisfaction while leading an enthusiastic team. Drive operational success in our retail setting.

This pivotal role involves reporting directly to the Store Manager while ensuring store excellence in merchandising and customer care. You will focus on staffing needs, develop employee skills, and resolve customer issues effectively. Your aim is to foster teamwork and maintain exemplary inventory management.

Key Responsibilities:
• Lead the team in promoting outstanding customer service
• Recruit and develop staff through targeted coaching
• Create solutions for escalated customer service issues
• Ensure accuracy in data entry and inventory control
• Monitor and report Accounts Receivable and Payable

Requirements:
• High school diploma; post-secondary education is a benefit
• Experience in customer service or sales for 2+ years
• Supervisory experience in retail preferred
• Strong verbal and written communication skills
• Flexible to work all shifts as required

Apply your leadership qualities and commitment to customer excellence at The Brick.
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📌 Customer-Focused Operations Supervisor (Newfoundland and Labrador)
🏢 The Brick Group
📍 Newfoundland and Labrador