At Staples, become a Customer Support Specialist, integrating ServiceOntario services into a retail setting. Your expertise in customer service will help provide essential governmental support efficiently.

As a Customer Support Specialist, your primary goal is to assist customers with various government transactions ranging from health card applications to license renewals. Drawing on your 1-2 years of experience, you will resolve inquiries, handle escalated concerns with professionalism, and maintain high service standards. You must ensure customer satisfaction by anticipating needs based on provided services.

Key Responsibilities:



• Offer respectful and consistent support to customers • Effectively communicate service details and eligibility • Refer customers to other departments or stakeholders • Support lobby merchandising and coupon promotions • Engage in required training sessions and team meetings

Requirements: • 1-2 years of relevant customer service experience • Solid communicative abilities across diverse groups • Detail-oriented for secure customer data handling • Proficiency in Microsoft Office and software systems • French bilingualism preferred

Bring your passion for customer service to Staples while working to streamline government processes. #J-18808-Ljbffr

📌 Customer Support Role with ServiceOntario (Winnipeg)
🏢 Staples Canada
📍 Winnipeg