Join Amazon as a Technical Program Manager, focusing on projects that leverage AI to enhance customer service. Transform customer experiences through cutting-edge problem-solving and strategic management.

In this role, you will lead significant projects within the Associate Engineering Technology department. You will work closely with engineering teams to deliver complex, cross-functional initiatives while managing project scopes, timelines, and resources. Candidates should have extensive experience in technical program management and a successful track record in agile software development.

Key Responsibilities:



• Manage escalations and strategic trade-offs for project success • Drive alignment across engineering and technical teams • Solve complex technical issues using your expertise • Oversee the delivery of large-scale technical programs • Balance business needs and technical constraints effectively

Requirements: • Minimum 5 years in technical program management • 7+ years of experience with engineering collaborations • 3+ years of software development experience • Proven ability to manage cross-functional projects • Disciplined in project management processes and release coordination

Leverage your project leadership experience to innovate customer support solutions at Amazon. #J-18808-Ljbffr

📌 Technical Program Manager - Amazon Customer Service (Winnipeg)
🏢 Amazon
📍 Winnipeg