Join Magna as the IT Support Manager, guiding a team while enhancing user experiences in Aurora. Oversee technical operations and executive support for a agile workplace.

We are looking for a motivated Manager with a solid background in Deskside Support and IT operations. You will lead a team that directly impacts user experience and executive support functions. Communication with executives and a focus on continuous improvement is crucial in this role.

Key Responsibilities:
• Manage Deskside Support team’s daily operations
• Provide technical resolution for hardware and software issues
• Act as primary support for executive meetings
• Resolve incidents in accordance with service standards
• Document and optimize support processes and tools

Requirements:
• 5 years of experience in technical and executive support
• Expertise in desktop hardware and software applications
• Proven ability to manage high-quality customer service
• Strong leadership and relationship-building skills
• Financial oversight and budget management experience

Lead a talented team to improve support processes and user interaction at Magna.
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📌 IT Support Manager Magna Corporation (Ontario)
🏢 Magna International
📍 Ontario