Lead client service excellence as a Team Leader at Payworks in Cambridge. Drive team success and exceptional client experiences in a hybrid work model.

As a Team Leader, you will inspire and mentor your service team to enhance their skills and boost client retention. At Payworks, a multi-year winner of Canada’s Best Managed Companies, your leadership will shape team dynamics and ensure seamless collaboration across departments. With a minimum of 4-5 years in a leadership role, you'll engage in meaningful coaching to foster a positive environment and meet departmental objectives effectively.

Key Responsibilities:
• Coach and mentor team members for career development
• Foster teamwork and engage in cross-departmental initiatives
• Match clients with the best service contacts




• Recommend enhancements to Payworks products based on insights
• Manage recruitment and onboarding processes

Requirements:
• 4-5 years in a leadership role, preferably in client service
• Understanding of Canadian payroll processes a plus
• Proficiency in Excel and Payworks products
• Strong interpersonal skills for relationship building
• Proven ability to resolve complex client issues

Excel as a motivating leader, driving team performance and customer satisfaction at Payworks, where your passion for people shines.
#J-18808-Ljbffr

📌 Team Leader Client Service at Payworks (Ontario)
🏢 Payworks
📍 Ontario