Join Fairmont Château Laurier as a Concierge, focusing on bilingual hospitality in Ottawa's iconic hotel. This temporary six-month contract offers hands-on experience in customer service.

In this full time position, you will report to the Chief Concierge while showcasing your outstanding verbal and written communication skills in both languages. Your main duties will include assisting guests with services, managing the bell desk, and consistently providing friendly and informative assistance. Be part of a workplace with a vibrant culture and commitment to excellence.

Key Responsibilities:
• Guide guests with their mail, plans, and requests
• Ensure follow-through on bookings and guest arrangements




• Deliver engaging and professional service during interactions
• Inform guests about hotel facilities and amenities
• Supervise bell desk personnel effectively

Requirements:
• Customer service background is necessary
• Must be fluent in English and French
• Strong interpersonal abilities and professional demeanor
• Reliability and a proactive approach are essential
• Capacity to manage multiple tasks efficiently

Bring your expertise in guest relations to Fairmont Château Laurier in Ottawa.
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📌 Concierge Role at Fairmont Château Laurier (Quebec City)
🏢 Accor
📍 Quebec City