Elevate your career with the Edmonton Public Library as a Technology Endpoint Support Technician. This full-time role focuses on enhancing user experiences by maintaining and troubleshooting endpoint systems.

As a member of the Technology Services Division, you will be responsible for the configuration and support of various technologies used by both staff and library patrons. Candidates should have experience with endpoint systems, scripting for task automation, and excellent customer service skills. Your ability to adapt and solve creative problems will be crucial to success in this role.

Key Responsibilities:
• Configure and monitor library endpoint systems
• Troubleshoot and support AV and computing technologies
• Assist in library technology training for users




• Document systems and procedures for efficiency
• Collaborate effectively within the Technology Services team

Requirements:
• Relevant diploma or undergraduate degree required
• Minimum three years in a related support role
• Preferred CompTIA A+ or similar certification
• Familiarity with MacOS and automation scripting on Windows
• Robust interpersonal and project management abilities

Utilize your technology expertise to serve the community effectively at Edmonton Public Library.
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📌 Technology Endpoint Support Technician (Alberta)
🏢 City of Edmonton
📍 Alberta