Become an IT Client Account Manager with International Financial Data Services in East Toronto, Ontario, focusing on client satisfaction and operational excellence. This permanent role is crucial for client onboarding and support.

In your role at IFDS, you’ll lead the Client Account Management team, acting as a critical link between clients and operational teams. Your responsibilities will include consulting on sales support, resolving client issues, and enhancing customer service strategies. You'll utilize your background in the financial services industry to foster relationships and manage projects effectively.

Key Responsibilities:
• Coordinate client requests to meet expectations
• Develop strong relationships with business and regulatory bodies




• Manage incident resolution and client communications
• Facilitate discussion on process improvements
• Assist in developing test plans and strategies

Requirements:
• Minimum 3 years in a client-facing financial service role
• Knowledge of mutual fund record keeping
• Proficiency with IFDS applications and tools
• Solid project management skills
• Exceptional analytical and problem-solving abilities

Contribute to operational success in financial services at IFDS, driving client satisfaction and continuous improvement.
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📌 Client Account Manager for Technology at IFDS (Ontario)
🏢 International Financial Data Services
📍 Ontario