Shape the future of healthcare technology as a Health IT Support Technician at CIHI. Deliver effective support for a variety of user hardware and software, driving health system improvements.

Your role at CIHI involves rapid response to user requests and issues, managing desktop, laptop, and mobile device configurations in alignment with organizational goals. With a focus on customer service, you’ll support CIHI’s IT environment through cooperative practices and established processes. Proactive maintenance and problem resolution will be crucial aspects of your responsibilities.

Key Responsibilities:
• Quickly resolve hardware/software incidents and requests
• Perform installations and proactive maintenance actions




• Manage the lifecycle of desktop and laptop assets
• Support CIHI's Service Desk communication efforts
• Facilitate technology for corporate events and training

Requirements:
• Degree in Computer Engineering or similar field
• 1-3 years of desktop support experience
• Strong background in Windows installations
• Familiarity with Active Directory and Office365 systems
• Proven customer service and teamwork abilities

Enhance IT performance at CIHI while growing your career in health technology.
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📌 Health IT Support Technician CIHI (Ontario)
🏢 CGI Njoyn
📍 Ontario