Join Sonsray as a Service Advisor in Vernon, CA, where you will be the key contact for customers regarding service and repairs for equipment. Deliver exceptional customer service and manage workflow efficiently.

In this full-time position, you will leverage your experience and skills to support customers' maintenance and repair requests for fleet and refrigeration equipment. Your ability to communicate effectively will help clarify repair needs and provide accurate estimates. Sonsray proudly values teamwork and supports veterans.

Key Responsibilities:
• Verify warranty claims and explain to customers
• Prepare service estimates detailing all costs involved
• Document customer requests and create work orders




• Ensure explicit communication about service timelines
• Look for opportunities to improve service delivery

Requirements:
• Minimum 3 years of relevant customer service experience
• Knowledge of Refrigerated Transportation or Heavy Diesel is beneficial
• Bilingual in Spanish is preferred for customer interaction
• Ability to document and record service accurately
• Proficient in problem-solving and communication skills

Enhance service excellence and customer satisfaction at Sonsray as a Service Advisor.
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📌 Service Advisor Wanted at Sonsray in Vernon (British Columbia)
🏢 Sonsray
📍 British Columbia