Become a key player at Assemble as a Membership Operations Lead in Toronto, where you'll enhance the member experience through effective operations and data management. Your focus on Salesforce proficiency will drive accuracy in member records and processes.

In this critical role, you will support the member lifecycle, handling everything from onboarding to engagement. You will need to respond effectively to inquiries while managing event registrations and overseeing recognition initiatives. Organizational skills and an eye for detail will be essential for success.

Key Responsibilities:
• Manage full member lifecycle including onboarding and suspensions
• Ensure accurate member data management in Salesforce




• Professionally handle member inquiries and escalations
• Audit event registrations and liaise with member teams
• Administer rewards and gifting programs efficiently

Requirements:
• 2+ years in customer service or operations roles
• Expertise in Salesforce CRM for data handling
• Excellent organizational and prioritization skills
• Strong detail orientation and commitment to accuracy
• Professional communication competency and empathy

Leverage your operational and Salesforce skills to enhance member services at Assemble.
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📌 Assemble's Membership Operations Lead (Ontario)
🏢 Assemble
📍 Ontario