Become a vital part of customer service at Entain, supporting Sports Interaction, Canada's premier online sportsbook. Engage with customers through various channels, ensuring their satisfaction.
As a Customer Service Agent, you'll be the first line of support, responding to customer inquiries through live chat, email, and phone. This role demands individuals with a knack for problem-solving, attention to detail, and a genuine passion for helping customers. Experience in gaming, hospitality, or an office workplace is preferred.
Key Responsibilities:
• Provide exceptional service through multiple communication channels
• Address customer inquiries and resolve issues promptly
• Foster relationships with customers for enhanced loyalty




• Utilize multiple systems to streamline service delivery
• Maintain detailed logs of customer interactions
Requirements:
• Previous experience in customer service or support
• Strong problem-solving and communication skills
• Familiarity with customer support platforms
• Comfortable with rotating shift schedules
• Basic knowledge of French is a plus
Join Entain and assist Sports Interaction in revolutionizing the gaming experience for clients.
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📌 Entain Sports Interaction Agent (Quebec City)
🏢 Entain Group
📍 Quebec City