Join CBI Home Health as a Care Access Representative in Calgary or Edmonton. This role is pivotal in seamlessly scheduling care providers to meet client needs through excellent communication and organization.

You will manage client care coordination within a high-volume workplace, handling scheduling requests while fostering relationships with clients and care providers. Your focus will be on delivering high-quality and person-centered care, essential for maintaining service continuity and satisfaction.

Key Responsibilities:
• Schedule care providers using specialized software efficiently
• Communicate effectively with all stakeholders involved
• Build and maintain positive relationships for smooth operations




• Ensure accurate data entry for client and provider records
• Achieve service KPIs and quality assurance metrics

Requirements:
• High school diploma or equivalent required
• 2+ years experience in a scheduling or customer service role
• Familiarity with Microsoft Office and scheduling software
• Excellent communication skills and phone etiquette
• Strong multitasking abilities under pressure

Elevate your career at CBI Home Health by bringing your scheduling expertise to their dedicated team in Calgary and Edmonton.
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📌 Scheduling Specialist CBI Home Health (Alberta)
🏢 CBI Home Health
📍 Alberta