Red Deer County is seeking an IT Assistant to provide frontline support for a variety of technology systems. This 12-month position offers a unique opportunity for tech-savvy professionals in a public service role.

As part of the IT team, you will support County staff by troubleshooting hardware and software problems, ensuring secure operations, and assisting with system upgrades. This role emphasizes learning current systems, collaborative problem-solving, and effective communication across diverse user backgrounds.

Key Responsibilities:
• Offer help desk support for data and communication needs
• Assist with software and hardware upgrades
• Maintain security and performance of County systems
• Support technology asset management activities
• Manage key corporate applications as needed

Requirements:
• Certificate in Computer Science or related field
• 3 years of relevant IT experience
• Experience with Microsoft 365 and SQL databases
• Strong customer service and communication abilities
• Satisfactory criminal record check

Bring your IT expertise to support Red Deer County’s mission in operational excellence.
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📌 Frontline IT Support at Red Deer County (Alberta)
🏢 Red Deer County
📍 Alberta