Elevate your career as a CGIC Billing and Payment Associate in a hybrid role focused on client service excellence. Deliver timely responses to billing inquiries and ensure accurate account management within a supportive team workplace.

In this regular full-time position, you'll manage billing processes, resolve client payment issues, and maintain detailed records. By leveraging your strong communication skills, you will contribute to our commitment to sustainability and community engagement, providing vital support to our clients.

Key Responsibilities:
• Assist clients with incoming calls about billing inquiries
• Process payments and address billing related changes
• Initiate collections of outstanding receivables effectively




• Review reports to identify and rectify billing errors
• Handle administrative inquiries and escalate issues as needed

Requirements:
• Background in customer service or administration
• Required post-secondary education
• Preferred call center or numerical aptitude
• Commitment to ongoing professional development required
• Employee background checks mandatory

Join CGIC to drive exceptional service and build strong relationships with clients through proactive billing support.
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📌 CGIC Billing and Payment Associate (Alberta)
🏢 The Co-operators Group
📍 Alberta