Elevate enterprise application performance at Cognizant as a hybrid Production Support Engineer in Mississauga. This role focuses on managing critical production issues while driving continuous improvement initiatives.

As a key member of the technology team, you'll provide Level 3 production support, utilize advanced monitoring tools, and ensure application stability. You'll engage with both development teams and business stakeholders to deliver enhancements and support applications across various environments.

Key Responsibilities:
• Troubleshoot and restore service for complex production problems
• Optimize application performance using ELK and AppDynamics
• Design enterprise solutions leveraging microservices and APIs




• Automate support processes to improve efficiency
• Collaborate on requirements and support application releases

Requirements:
• Bachelor’s degree in Engineering or related field
• Proven experience in L3 support for enterprise applications
• Excellent root cause analysis and troubleshooting skills
• Experience with application monitoring technologies
• Knowledge in Agile or DevOps practices

Utilize your expertise in software support and application optimization at Cognizant, enhancing production capabilities.
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📌 Cognizant Production Support Engineer Hybrid Role (Ontario)
🏢 Cognizant
📍 Ontario