Embrace a full-time role as a Reservations & Royal Service Agent at Fairmont Chateau Whistler, beginning in November/December 2026. Provide unmatched guest service over the phone to create memorable experiences.

Your role will center on efficiently handling reservations and inquiries, acting as the welcoming voice of the hotel. As a Reservations Agent, a warm telephone presence and strong service skills are essential to ensure guest satisfaction and operational efficiency.

Key Responsibilities:
• Offer seamless one-stop service for guests
• Assist and manage calls from guests and colleagues
• Ensure follow-up on all guest requests
• Enter and manage reservations in the system
• Upsell guest rooms and hotel facilities effectively

Requirements:
• Prior customer service experience is essential
• Front Office or Reservations experience is beneficial
• Familiarity with Property Management Systems preferred
• Strong interpersonal and numerical skills
• Qualified telephone demeanor with an inviting approach

Showcase your customer service expertise and contribute to the luxury experience at Fairmont Chateau Whistler.
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📌 Guest Service Reservations Agent Whistler (British Columbia)
🏢 FAIRMONT
📍 British Columbia